For quick answers, check out our FAQs in the Help Centre! If you don’t find what you’re looking for there, we’re here to help.

For technical queries, please include a screenshot if possible. We recommend to quickly capture and share your screenshot with us, whether you’re on PC or Mac. Why a screenshot? It often speeds up resolution time significantly! 😊

Our team is dedicated to supporting you and often goes above and beyond to resolve any issues. However, please remember that respectful communication is essential. Any form of impolite behavior will be escalated immediately and may impact your certification status in line with our terms.